KYC (Know Your Customer) Requirements

Modified on Tue, 11 Mar at 4:46 PM

For security and regulatory purposes, KYC verification may be required for purchases. These requirements are for reference only and may vary depending on your transaction amount, location, and payment method.


Transaction AmountRequired Documentation
All PurchasesIdentification document
Above $5,000ID document and proof of address
Above $10,000ID document, proof of address, and source of wealth
Above $20,000ID document, proof of address, source of wealth, and source of funds


Accepted formats for KYC documents:

PDF, PNG, or JPEG. Screenshots are not accepted. Ensure that your documents are clear, fully visible, and legible to avoid delays.


What if my documents are rejected?

If your documents are rejected, verify the reason for rejection. Common issues include poor image quality or incomplete documents. Re-scan or re-photograph your documents and ensure high resolution and clarity. If the issue persists, feel free to contact our support team for assistance.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article